FAQ

HOW TO BOOK CHINA FREIGHT SERVICE

By prochinafreight.com, you can order by sending e-mail or by submitting a quote form. We just need some information from you.

  • What type of transportation do you want, by air or by sea?
  • Cargo size, weight and description(What it is?)
  • Where will the goods be picked up? The date when the goods are ready.
  • Where will the goods be delivered? Do you need a door-to--door delivery?

Once we have your information, we will quote you and get the best deals from our extensive transport network.

Have Any Question

What is the shipping cost when ship from China?
Please kindly knew that the shipping freight will be different basic on the good details like gross weight and cargo volume. And what kind of shipping methods you choose, but you can send details to our team, we will get back to you with best rates, thanks.
What kind of Carriers do you use for the client's shipments?
As a professional Chinese freight forwarder with the years of experience in this field, for the sea shipping, we are the royal partner of MASKER, MSC, EMC, CMA-CGM, etc; For the air shipment, we used the world big airline like CA, US, Qatar Airways, British Airways, etc. For the courier shipment, we are the big fans of DHL, FEDEX, TNT, UPS, EMS, etc. Our mission is to get your cargo to destination under safety and perfect protection.
Is it have the maximum weight or size for the air shipments?
This answer is depending on the airline companies, each airline has different rules, if you would like to know more, please contact us. But the size and weight will decide the shipping cost, and if your cargo is oversize or overweight, please send the details to us to check the special rates.
Can you provide pallets for our goods?
Our company provides pallets for your goods in order to facilitate the transportation and safe reception of the goods. If you want us to stack your boxes and fix them on the pallet, we'll be happy to do it for you. This is a kind of reorganization of goods.

Our logistics operations staff usually use wooden or recycled plastic pallets. As you can see, the main advantage of pallet shipping is the use of forklifts to move large quantities of goods quickly and conveniently.

The cubic area of the pallet cargo will help organize the warehouse and estimate the number of products in the container or truck.

For more information about viewing this post pallet shipping, you can get more info about pallets of materials and sizes.

How do I know if my goods should be taxed?
The tax is determined by the type and value of the goods, which varies from state to country. Without standard fees, they would be different and have a minimum tax limit for free. Do you need a tax-included freight service (DDP shipping terms) that we can provide.
Can you ship to my country?
Yes, we can. Our services cover 230 countries and regions, Europe, Asia, the Middle East, North Africa, the United States, Australia, Canada and so on.
What shipping documents do I need to provide?
Depending on the goods, destination country and mode of transport, the required documents may change, but you will need at least the files listed below.
Commercial invoices and shipper's packing list and customs declaration documents. We will provide airway bill (AWB)
How long does it take to ship from China?
This depends on the shipping method you choose when you place your order. Air shipping is 3 to 5 working days, sea freight takes two weeks or one months, depending on port of destination. There are several factors in this, so we recommend that you should send email contact us to learn more.
What payment methods do PROCHINAFREIGHT.COM accept?
We accept small PayPal payments, international wire transfers or Western Union remittances. If you live in a high-risk country, please submit a small order, we will only charge your international telegraphic transfer.

 

Give us a few minutes and we'll give you a shipping quote. It's easy. Well, if you're interested (we're pretty sure you will), just fill out the online form and we'll provide you with a quote immediately.

Get a quote
shares